Pop Telecom Broadband Review
Even if you have a smartphone and use that to browse the internet, it’s more or less certain that you’ll have or need a home broadband internet connection too. And, unless you need a combined contract with broadband, phone, and TV together, there’s no reason to waste money unnecessarily.
My name’s Curtis, and I do most of the work around here! I moved into my current home a few months ago, and one of the first things I did was sort out a broadband connection.
It took a while to find what I wanted – I wanted a broadband-only deal – but eventually I came across Pop Telecom. They were offering unlimited broadband for £18.99 a month , which I know is good value. I phoned Pop Telecom’s customer services and spoke to a guy called Brian, who told me I could expect around 14mbs-17mbs on standard broadband at my address, which is good enough for me (for the previous 4 years I’d only been getting between 2.5 and 4.5mbs).
After a little thought, I eventually ended up going for unlimited broadband with anytime calls at £23.99 a month. I’m glad I did too, because now I’ve gone back to having a landline, and as the calls are free, I’ve actually started phoning friends and family again instead of just using whatsapp. It might not be for you, but it was a good choice for me.
The customer experience
After signing up it took OpenReach about 10 days to install the new line – but that’s OpenReach for you. Anyway, it was all hooked up and live after about 14 days, and since then I haven’t had any problems.
One thing I’ve come to appreciate is that Pop Telecom don’t use ‘traffic shaping’, which I know lots of companies do. ‘Traffic shaping’ means suppliers slow your broadband speeds down in busy periods because there are more people online. So, just when you want to stream a film, everything gets slowed down. It sucks.
All said and done, I can’t say much about Pop Telecom’s customer services because I’ve only spoken to them twice; once to check when my router would arrive, and another time to add Caller-ID to the line. Neither call lasted more than a minute.
In the majority of cases, it’s fair to say that Broadband is Broadband and it doesn’t make a huge amount of difference who your supplier is. Most customers will never speak to customer services between the day they sign up and the day they end their contract.
Excluding the areas only served by cable companies, UK landline and broadband services are supplied via the network managed by OpenReach. It makes no difference whether you’re with Pop Telecom, Sky, BT or TalkTalk; your broadband services still use the same cables and exchanges. You’ll get the same speeds no matter who you’re with. If you live in an area with slow broadband, you’re just plain out of luck, especially if Fibre-optic lines are not even an option.
What really matters is value for money.
On that basis and as a paying customer, I wouldn’t hesitate to recommend Pop Telecom’s current offers, for 3 reasons:
- The broadband performance has always been good
- I’ve never had issues with customer services
- It’s excellent value for money. Is there anything else that matters?
Pop Telecom Affiliates
About a year ago, we decided to find advertisers to help pay for the site’s running costs, but never got around to doing it. After yet another discussion on the topic, and deciding we wanted to look for local advertisers, I arranged a meeting with Pop Telecom at their offices in Romford. After the meeting I was invited to spend a little time to look around and see how things work.
And so we became affiliates for Pop Telecom, and that’s why you’ll find adverts for Pop Telecom around the website. Instead of being paid to display adverts, if you click one of the adverts and sign up for broadband with Pop Telecom, we’ll get a small commission. It won’t make us rich but it might pay some of our costs!
As I said above, my name’s Curtis and I’m one of the owners of this group. I’m a real live human being (as opposed to a fake online profile) and live in Essex. Unlike the majority of reviews you’ll find online, this is a genuine user review. If needs must, I have the bills to prove I am a real customer of Pop Telecom.